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SDR Operations 

Training

SDR success is no accident. It’s the result of smart processes, clear metrics, and continuous improvement. We’ll teach you how to make that happen.

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Turn Your SDRs into
Revenue-Driving Pros

A strong sales development representative (SDR) team drives predictable sales growth. This program trains your reps to reach more decision-makers, manage KPIs with precision and pivot fast when strategies shift. Through role-play and feedback paired with hands-on practice, they’ll sharpen outreach and master objection handling while keeping the pipeline in motion.

They’ll learn to target high-value leads, qualify prospects, and hit FME quotas with confidence. Training builds strategic thinking and alignment with marketing while ensuring your team masters CRM tools and essential metrics. The result: smoother operations, faster closes, and fewer opportunities slipping away.

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See What You’ll Learn

Take a quick look at our courses.

CRO Leader MSSPU SDL Specific Courses

Master the skills that turn interest into action. You’ll learn to guide buying decisions, lead with confidence and track the metrics that matter most. Each strategy is designed to raise performance, build stronger connections and help you consistently hit your goals.

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Unlocking the Psychology Behind Purchasing Behavior: Why Does Anyone Buy Anything?

Identify what truly drives a buyer’s decision and use it to guide the conversation. Learn how to spot key motivators, gauge interest, and tailor your approach to inspire action that moves deals forward.

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Essential Leadership Support and Tools for SDRs: Key Elements for Success

Give SDRs the leadership and tools they need to excel. Learn how to set clear targets, choose tech that boosts efficiency, and build a culture that supports growth and consistent performance.

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The Definitive Guide to the Specific Duties and Responsibilities of SDRs
 

Get clear on what makes SDRs effective from day one. Learn how to manage pipelines, hit KPIs, run marketing sequences, and work with your team to create opportunities that move the business forward.

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Unlocking Success: Key Performance Indicators for Sales Development Representatives
 

Learn which daily actions truly drive SDR results. From targeted calls to strategic LinkedIn messages, you’ll track the right metrics, set clear goals, and build a steady pipeline that delivers.

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Demystifying MQC (Marketing Qualified Contacts) and MQL (Marketing Qualified Leads)

Pinpoint the difference between an MQC and an MQL, match them to your ideal client profile, and move them forward with targeted actions. You’ll maintain focus on the right activities and reach FME targets with clarity.

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Mastering and Overcoming Phone Objections Specific to Sales Development Representatives
 

Turn tough phone objections into opportunities for better conversations. You’ll practice real responses to common pushbacks, build trust before objections arise, and even turn gatekeepers into valuable allies.

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Customer-Centric Forecasting

Pinpoint when prospects are most likely to buy and align your outreach for maximum impact. You’ll spot early signals, adjust activity to match their timeline, and forecast with greater accuracy.

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Unlocking the Psychology Behind Purchasing Behavior: Why Does Anyone Buy Anything?

Identify what truly drives a buyer’s decision and use it to guide the conversation. Learn how to spot key motivators, gauge interest, and tailor your approach to inspire action that moves deals forward.

Frame 14 copy 12.png

Essential Leadership Support and Tools for SDRs: Key Elements for Success

Give SDRs the leadership and tools they need to excel. Learn how to set clear targets, choose tech that boosts efficiency, and build a culture that supports growth and consistent performance.

Frame 14 copy 11.png

The Definitive Guide to the Specific Duties and Responsibilities of SDRs

Get clear on what makes SDRs effective from day one. Learn how to manage pipelines, hit KPIs, run marketing sequences, and work with your team to create opportunities that move the business forward.

Frame 14 copy 10.png

Unlocking Success: Key Performance Indicators for Sales Development Representatives

Learn which daily actions truly drive SDR results. From targeted calls to strategic LinkedIn messages, you’ll track the right metrics, set clear goals, and build a steady pipeline that delivers.

Frame 14 copy 9.png

Demystifying MQC (Marketing Qualified Contacts) and MQL (Marketing Qualified Leads)

Pinpoint the difference between an MQC and an MQL, match them to your ideal client profile, and move them forward with targeted actions. You’ll maintain focus on the right activities and reach FME targets with clarity.

Frame 14 copy.png

Mastering and Overcoming Phone Objections Specific to Sales Development Representatives

Turn tough phone objections into opportunities for better conversations. You’ll practice real responses to common pushbacks, build trust before objections arise, and even turn gatekeepers into valuable allies.

Frame 14 copy 7.png

Customer-Centric Forecasting

Pinpoint when prospects are most likely to buy and align your outreach for maximum impact. You’ll spot early signals, adjust activity to match their timeline, and forecast with greater accuracy.

CRO Leader MSP-MSSP Specific Courses

Build the strategies and tools that take sales teams from good to high performing. You’ll explore practical ways to refine structure and improve prospecting while strengthening outreach. The result is a team that works smarter, moves faster and consistently delivers stronger results.

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Optimizing Your Sales Team Structure for Maximum Efficiency and Success
 

Clarify each role in your sales team and set them up for success. This session covers structure, responsibilities, and performance metrics while exploring ways to fill gaps and keep every position focused on results.

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The Ultimate Guide: How to Build a Highly Effective Prospecting List for Your Business
 

Build a prospecting list that drives real opportunities. This session covers defining your ideal client profile, cleaning and segmenting data, and using smart tools to keep every contact accurate and ready for outreach.

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Basic Best Practices for LinkedIn: Elevate Awareness of Your Company and Up Your Networking Game

Boost your visibility and connect with the right people. This session covers profile optimization, smart engagement tactics, and networking strategies that help you build meaningful LinkedIn relationships.

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Optimizing Your Sales Team Structure for Maximum Efficiency and Success

Clarify each role in your sales team and set them up for success. This session covers structure, responsibilities, and performance metrics while exploring ways to fill gaps and keep every position focused on results.

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The Ultimate Guide: How to Build a Highly Effective Prospecting List for Your Business

Build a prospecting list that drives real opportunities. This session covers defining your ideal client profile, cleaning and segmenting data, and using smart tools to keep every contact accurate and ready for outreach.

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Basic Best Practices for LinkedIn: Elevate Awareness of Your Company and Up Your Networking Game

Boost your visibility and connect with the right people. This session covers profile optimization, smart engagement tactics, and networking strategies that help you build meaningful LinkedIn relationships.

CRO Leader CRM and GlassHive Specific Courses

A well-run CRM should feel like an ally, not another task on your to-do list. In this section, you’ll discover practical ways to make your system work harder for you: organizing data, refining statuses, and building lists that actually drive results.

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Unlocking Success: Best Practices for Using a CRM System To Boost Sales and Customer Relationships

Streamline sales and strengthen customer relationships with practical CRM strategies. This session covers setup, customization, data accuracy, automation, and reporting so your CRM works as a true growth partner.

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Maximizing Sales Efficiency: Implementing the Right CRM Statuses To Shorten the Sales Cycle

Identify and act on the most promising leads by aligning CRM statuses with the buyer journey. This session covers status best practices, prioritization, and activity planning to keep deals moving.

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Mastering and Overcoming Phone Objections Specific to Sales Development Representatives

Turn objections into opportunities by responding with clarity and confidence. This session covers real-world scripts, role-play practice, and strategies to build trust while keeping conversations moving forward.

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The Ultimate Guide To List Management: Strategies for Organizing and Optimizing Your Lists

Keep your pipeline clean and targeted by managing your lists with precision. This session covers building quality databases, keeping data accurate, re-engaging lost contacts, and turning every list into a growth driver.

Testimonial

"The sales system program transformed our approach to client engagement, leading to a significant increase in our conversion rates."

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John Doe

CEO, Tech Solutions

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Need Help 
Getting Started?

If you know you want to begin but need help figuring out how, we’ll guide you through it. Build lasting relationships and secure recurring revenue with confidence.

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