Build Your CMMC Advantage
CMMC is more than a compliance requirement — it’s an opportunity for MSPs to become indispensable to Defense Industrial Base clients. This program gives your team the knowledge to navigate CMMC, the confidence to lead executive conversations, the processes to support readiness and certification, and the sales framework to turn compliance engagements into predictable, recurring revenue.
See What You’ll Learn
Take a quick look at our courses.
Pushing Tin – Why Dispatching Like an Air Traffic Controller Will Show Immediate Returns
Boost service desk efficiency by mastering dispatch strategies that free up time and improve client satisfaction. See how small changes can lower costs and help your team scale with confidence.
Metrics and KPI Methodology – Why Scorecards Will Smooth Out Your Employee Performance
Turn performance into progress with scorecards that clarify expectations and replace guesswork with real data. Learn how to track KPIs that drive retention, improve management, and guide fair compensation.
Team Building – Why Structuring Teams To Scale Is Way Better Than Trust Falls
Build teams designed for growth, not just quick fixes. We’ll show you how clear roles, defined lanes, and pod structures boost client relationships, improve retention, and create a foundation for scaling.
Service Escalations – Why Calamity Is Your Moment To Shine and Absolutely Can Be Planned On and For
Turn high-pressure moments into client-winning opportunities. You’ll see how to prepare for escalations, manage them with confidence, and strengthen trust while meeting or exceeding SLA commitments.
Management – Why Management Aligned With Your Core Focus Keeps Things on Track and Breeds Consistency
Keep your management layer aligned with your company’s true focus so every decision supports the bigger picture. You’ll learn how to develop leaders who bring consistency and long-term stability to your MSP.
FCI vs. CUI & the CUI Lifecycle
Learn how to identify Federal Contract Information and Controlled Unclassified Information and understand how CUI must be marked, shared, transported, protected, and destroyed.
CMMC Levels 1, 2 & 3
Understand the three CMMC maturity levels, the security requirements behind each level, and how an organization’s information and contracts determine its required certification path.
NIST SP 800-171 & the 14 Security Domains
Explore the security framework behind CMMC Level 2 and understand how its control families establish the technical and operational safeguards required to protect CUI.
CMMC Scoping & Compliance Boundaries
Learn how to identify systems, users, assets, and environments that belong within the assessment boundary while reducing unnecessary complexity, cost, and exposure.
Assessment Methods: Examine, Interview & Test
Understand how assessors validate compliance by reviewing documentation, interviewing personnel, and testing whether security controls operate as described.
SPRS Scoring, Statuses & POA&M Requirements
Learn how assessment results translate into SPRS scores, Final or Conditional status, and remediation requirements for controls that have not yet been fully implemented.
CMMC Readiness
& Assessment
Foundations
Build the CMMC knowledge your team needs to speak with confidence. Understand how CMMC works, what information must be protected, how environments are scoped, how controls are assessed, and what organizations must demonstrate to achieve and maintain their required CMMC status.
SSP Development & Assessment Evidence
Understand the System Security Plan and the documentation, logs, screenshots, configurations, policies, and other evidence needed to prove controls are operating effectively.
Continuous Monitoring & Mock Assessments
Prepare for certification through internal validation, evidence reviews, continuous monitoring, and realistic mock assessments that reveal gaps before the official assessment.
vCISO Advisory & Compliance Leadership
Move from technical provider to trusted compliance advisor. Learn how to guide DIB executives through the complete CMMC journey — from understanding their current security posture and defining scope to closing gaps, preparing documentation, managing certification, and maintaining continuous compliance.
The vCISO’s Role in CMMC Readiness
Learn how a vCISO provides strategic security leadership, establishes governance, defines accountability, and aligns CMMC initiatives with business and contractual objectives.
Security Maturity Level Assessment (SMLA)
Assess the organization’s current security maturity through NIST SP 800-171 gap analysis, security scoring, control reviews, and executive-level findings.
CUI Scoping & Assessment Boundaries
Guide clients in identifying where CUI is received, processed, stored, and transmitted while creating a defensible and manageable assessment boundary.
CMMC Compliance Program Development
Build the policies, procedures, asset inventories, access controls, risk-management processes, incident-response capabilities, and governance structure required for sustainable compliance.
System Security Plan (SSP) Development
Develop the central document that explains the environment, assessment boundary, responsibilities, and how each applicable security requirement is implemented.
POA&M Development & Remediation Planning
Turn identified gaps into a prioritized remediation roadmap with clear owners, resources, timelines, risk considerations, and measurable milestones.
CMMC 2.0 Certification & C3PAO Preparation
Continuous Compliance & Executive Reporting
Guide clients from readiness and remediation through evidence validation, mock assessments, C3PAO selection, assessment preparation, and the formal certification process.
Maintain readiness between assessments through monitoring, governance meetings, risk reviews, compliance dashboards, remediation tracking, and executive-level reporting.
Finance – Why Misunderstood or Misaligned Finance Departments Are Not Scrooge Mc Duck Approved
Get clarity on the role your finance team plays and why misalignment can stall progress. You’ll see how to connect their needs with your sales and service approach, creating smoother operations for everyone.
Metrics and KPI Methodology – Why Scorecards Will Smooth Out Your Employee Performance Issues
Clear scorecards take the guesswork out of performance and keep everyone focused on measurable goals. This approach supports a culture of consistent improvement.
Purchasing – Why Building a Standardized Purchasing Process Lets Your Team Handle Product Orders Efficiently and Consistently
See how a solid purchasing process can keep orders moving smoothly and avoid costly mistakes. You’ll learn how to make procurement consistent, efficient, and a boost to service quality.
Invoicing – Why This Simple PDF of Piece of Paper Can Be So Complex
Clear, accurate invoicing does more than request payment. Tt reflects your team’s hard work and value. We’ll show you how to create invoices that meet client expectations and align with your financial records.
MSP Compliance Delivery & Certification Support
Understand exactly where the MSP fits in the client’s certification journey. Learn which responsibilities remain with the client, which controls the MSP may operate, and how your technology, personnel, documentation, and services can become part of the client’s CMMC assessment scope.
Pushing Tin – Why Dispatching Like an Air Traffic Controller Will Show Immediate Returns
Boost service desk efficiency by mastering dispatch strategies that free up time and improve client satisfaction. See how small changes can lower costs and help your team scale with confidence.
Metrics and KPI Methodology – Why Scorecards Will Smooth Out Your Employee Performance
Turn performance into progress with scorecards that clarify expectations and replace guesswork with real data. Learn how to track KPIs that drive retention, improve management, and guide fair compensation.
Team Building – Why Structuring Teams To Scale Is Way Better Than Trust Falls
Build teams designed for growth, not just quick fixes. We’ll show you how clear roles, defined lanes, and pod structures boost client relationships, improve retention, and create a foundation for scaling.
Service Escalations – Why Calamity Is Your Moment To Shine and Absolutely Can Be Planned On and For
Turn high-pressure moments into client-winning opportunities. You’ll see how to prepare for escalations, manage them with confidence, and strengthen trust while meeting or exceeding SLA commitments.
Management – Why Management Aligned With Your Core Focus Keeps Things on Track and Breeds Consistency
Keep your management layer aligned with your company’s true focus so every decision supports the bigger picture. You’ll learn how to develop leaders who bring consistency and long-term stability to your MSP.
MSP Roles, Responsibilities & Compliance Boundaries
Clarify what the client owns, what the MSP delivers, and where the C3PAO fits so every party understands its responsibilities throughout the certification process.
MSP Services Within the Client’s CMMC Scope
Identify how Microsoft 365, identity management, endpoints, EDR, patching, backup, SIEM, logging, and other managed services can affect the client’s assessment boundary.
Shared Responsibility Matrix (SRM)
Document exactly which NIST SP 800-171 controls are owned by the MSP, shared with the client, or retained entirely by the client.
Implementing & Operating NIST 800-171 Controls
Translate compliance requirements into operational services such as MFA, access control, audit logging, configuration management, monitoring, and incident response.
SSP, Evidence & C3PAO Assessment Support
Help clients document MSP-operated controls, assemble supporting evidence, prepare demonstrations, and support interviews and testing during the assessment.
External Service Provider (ESP) Requirements
Understand when an MSP is considered an External Service Provider and how handling CUI or Security Protection Data can affect assessment responsibilities.
Distinguish between sensitive contract information and the logs, configurations, and monitoring data used to protect it — a critical determination for MSP scope.
CUI vs. Security Protection Data (SPD)
Microsoft Commercial vs. GCC vs. GCC High
Understand how CUI, ITAR, export-control requirements, and contractual obligations influence the selection of the appropriate Microsoft cloud environment.
CMMC Sales Process & Pipeline Discipline
Turn CMMC opportunities into a repeatable and measurable revenue process. Build a disciplined sales system that gives every opportunity clear stages, next steps, accountability, and measurable outcomes — helping your team reduce stalled deals, improve forecasting, and consistently move qualified prospects toward engagement.
What Fits in Finance/Operations? Is This Department Your Catch All? - Let’s Define What They Really Are
A strong dispatcher can make or break service delivery. This session breaks down the processes, skills, and focus areas that define excellent dispatch, plus the key metrics to track real performance.
Metrics and KPI Methodology – What Should We Measure Department Success By?
Cramming unrelated functions into finance or operations can overload the team and stall progress. We’ll pinpoint what belongs in each department such as the outputs that keep them running at their best.
Purchasing – What’s in a PO, Is It Related to an SO, Is There More to This Provincial Life Than Amazon Carts?
A well-run purchasing process keeps orders accurate, approvals clear, and timelines predictable. This session unpacks the records, controls, and checks that make procurement efficient and frustration-free.
Invoicing – We Did Some Stuff and Want To Get Paid, Now What?
Smooth, accurate invoicing keeps cash flow healthy and client relationships strong. In this session, we’ll cover who’s involved, what steps to follow, and how to make each invoice a positive touchpoint.
MSSPU CMMC Sales Process Framework
Build an assessment-led sales process that moves opportunities through clearly defined stages while keeping the conversation centered on business risk and readiness.
Defined Sales Stages & Exit Criteria
Establish measurable requirements that must be completed before an opportunity advances, improving qualification, consistency, and forecast accuracy.
Standardized Next-Step Framework
Ensure every sales conversation ends with a clear action, owner, and timeline so qualified opportunities continue moving instead of becoming stalled deals.
CRM Opportunity Tracking & Governance
Turn the CRM into an active revenue-management system with standardized stages, required data, activity tracking, and consistent opportunity documentation.
Pipeline Discipline & Opportunity Management
Manage aging opportunities, follow-up cadence, engagement levels, and stage progression to create stronger visibility and shorter sales cycles.
Sales Accountability & KPI Tracking
Use measurable scorecards and performance metrics to improve sales behavior, conversion rates, coaching effectiveness, and revenue predictability.
Structure profitable CMMC and Compliance-as-a-Service offerings with clear tiers, compelling business outcomes, and scalable recurring-revenue models.
CMMC Pricing, Packaging & Recurring Revenue
Create a repeatable handoff from signed agreement to kickoff with defined roles, milestones, timelines, communication rhythms, and delivery expectations.
Client Onboarding & Engagement Management
CMMC Sales Enablement & Demand Generation
Give your sales team the messaging, tools, and campaigns needed to create and close CMMC opportunities. Learn how to reach DIB decision-makers, lead business-risk conversations, qualify readiness needs, present solutions, overcome objections, and move prospects from initial interest into paid SMLA Gap Assessment engagements.
Dispatch Symphony – How We Take Brilliant Willful Stubborn Resources and Go From Cacophony to Symphony
Cut through the noise and turn scattered efforts into smooth, predictable service delivery. We’ll unpack real-world dispatcher tactics, smarter status tracking, and ways to keep client interactions sharp and productive.
Metrics & KPIs – How Dashboards and Reports Can Free You From Excuses and Drama
Clear dashboards and reports cut through noise and guesswork. We’ll explore how to build and share scorecards that drive accountability, improve decisions, and keep your team aligned on real goals.
Team Building – How Retention and Development Help Build Teams and Excellence
Retention and development go hand in hand when building strong service teams. This session shows how to structure pods that scale, keep talent engaged, and elevate both client relationships and results.
Service Escalations – How To Escalate Incidents and Implement SLA
Set the tone for incident management that earns client trust. This session unpacks how to define escalation paths, align them with SLAs, and keep service delivery sharp under pressure.
Management – How We Go From Lumbergh to Leadership
Step into leadership that inspires action and earns trust. We’ll walk through real-world approaches to setting direction, fostering accountability, and building a team culture that consistently delivers on your vision.
CMMC Sales Scripts & Executive Talk Tracks
Lead stronger conversations using messaging focused on business risk, contract eligibility, compliance deadlines, audit readiness, and revenue protection.
Discovery & Qualification Frameworks
Ask the right questions to uncover CUI exposure, compliance triggers, contractual requirements, readiness gaps, buying urgency, and executive priorities.
Executive-Level CMMC Proposals
Translate technical compliance gaps into business impact and present phased solutions, pricing, outcomes, and recommendations in executive-friendly language.
SMLA, vCISO & Managed Services SOW Presentations
Present scopes of work as strategic business decisions tied to readiness, risk reduction, contract protection, and long-term compliance outcomes.
Objection Handling & Live Sales Coaching
Build confidence through realistic role-play focused on pricing concerns, executive objections, competitive positioning, readiness uncertainty, and high-pressure conversations.
DIB Manufacturing ICP & Target-List Development
Identify high-value prospects using CAGE codes, NAICS classifications, government-contract relationships, CMMC exposure, and relevant executive contact data.
Spot Check to SMLA Gap Assessment Conversion
Email, LinkedIn & Multi-Channel Demand Generation
Create coordinated outreach using email, LinkedIn, phone, webinars, content, and nurturing campaigns designed to generate qualified CMMC conversations.
Use the CMMC Spot Check as a low-friction entry point, uncover readiness gaps, and position the paid SMLA Gap Assessment as the logical next step.
CMMC CaaS Sales Strategy
Build a focused go-to-market strategy that positions Compliance-as-a-Service as a differentiated, recurring solution for DIB organizations navigating CMMC.
Daily & Weekly Sales Role-Play
Create consistent coaching rhythms that strengthen discovery, objection handling, executive communication, positioning, and real-world sales execution.
Client Solutions Roadmap Strategy
Develop strategic client roadmaps that connect compliance needs with future projects, managed services, account expansion, and recurring-revenue opportunities.
CMMC Sales & Revenue Projections
Forecast growth using assessment opportunities, conversion rates, service-tier adoption, recurring revenue, and projected client expansion.
Managed CMMC CaaS Presentation Strategy
Build executive-level presentations that clearly communicate business risk, readiness priorities, assessment strategy, and tiered CaaS solutions.
Align compensation with the behaviors that drive growth — including assessments, recurring contracts, service-tier adoption, retention, and long-term client value.
CaaS Commission & Compensation Strategy
Use QBRs, renewals, recertification planning, and ongoing compliance reviews to demonstrate continued value while identifying opportunities to expand client relationships.
Client Retention, QBRs & Account Expansion
Strategic Leadership & Recurring Revenue Growth
Build the leadership systems needed to turn CMMC into a scalable business line. Develop repeatable sales, coaching, forecasting, compensation, marketing, and account-growth strategies that help your organization strengthen its DIB position and build predictable recurring Compliance-as-a-Service revenue.
They Who Control the Loot Control Our Destiny – How Finance and Operations Can Work in Harmony With Sales and Service
When finance and operations align with sales and service, everything runs smoother. Clear processes, collaboration, and accurate data drive better decisions and stronger governance.
Metrics and KPI Methodology – We Have Scorecards, Now How Do We Use Them?
Turn scorecards into action by connecting metrics to accountability, spotting trends, and driving improvements that impact operations, finances, and team engagement.
Invoicing – How This One Document Can Cement a Foundation or Drown Us With the Fishes
Explore how a clear, accurate invoice can reflect your value, strengthen client trust, and support smooth operations while protecting relationships from unnecessary friction.
Purchasing – How Do Deliver Best in Class Purchasing Strategy
Discover practical ways to build a purchasing approach that meets high standards, strengthens vendor relationships, and delivers consistent value to both clients and internal teams.
Equip sales leaders with coaching frameworks, role-play methods, call-scoring tools, and feedback systems that improve performance across the entire team.
Train-the-Trainer & Sales Coaching
"The sales system program transformed our approach to client engagement, leading to a significant increase in our conversion rates."
John Doe
CEO, Tech Solutions
